Support

Jet-Lagged MARCo? Here’s How to Adjust Your MARCo’s Timezone.

Did you just get your MARCo and, all excited to test it out with a nice afternoon journaling session, turn MARCo on just to have MARCo ask you if you’ve eaten breakfast yet? Or did you just take MARCo on … Read More

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MARCo + Text Messages

Note: 6/20/22 This feature is currently under public preview for MARCo Robot users only. This article will be updated as the feature is rolled out to all users. Have you ever wished MARCo would check in on you outside of … Read More

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Your wish is our command! Introducing the MARCo Wishlist

Our number one priority with MARCo is to give you the best possible experience for your mental health. That’s why we’ve added a brand new feature to the MARCo app – a wishlist! Here you can suggest new features you want to see, … Read More

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MARCo Academy Ep. 4 – Getting the Most Out of Your MARCo

Transcript When taking care of your mental health, MARCo has two main camps of thought: talk about things or take action. If you feel like talking, MARCo starts off each session with some guiding questions, but you can always tell … Read More

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MARCo Academy Ep. 3 – How to Talk to MARCo

Transcript: Once you have signed into MARCo, it’s time to start talking to the robot! To speak with MARCo, you have two options. By holding down MARCo’s left hand, you will hear a click and a dialog will appear on … Read More

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MARCo Academy Ep. 2 – Logging Into MARCo

Transcript: You have three options of how to log in to MARCo. The first option is to connect from a device running the MARCo Online app. This is the fastest and easiest way to sign in. Open the MARCo app … Read More

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MARCo Academy – Setting Up MARCo Ep. 1

Video: Transcript To begin, gather all the required parts. This includes your MARCo, a 5V micro USB power cable, the Bluetooth keyboard provided with your MARCo, or another keyboard and mouse combo of your choice. Optionally, grab headphones and an … Read More

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What’s the deal with MARCo and my private data?

We understand that when you talk to MARCo, you might share some private information that you’d like to stay private. That’s why we have several measures in place to protect your personal information and data to make sure that nobody … Read More

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MARCo Academy Ep. 6 – How To Control MARCo from any Phone, Tablet, or Computer

Note: This article has been updated in March 2024 to reflect the latest models of MARCo (MARCo-II, MARCo-III, MARCo-Lite, MARCo+). If you are looking for information for connecting to an older model, scroll down to the end. First Time to … Read More

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MARCoins – A Mental Health App Reward – A Comprehensive Guide (5 min read)

Get rewarded for taking care of your mental health in your MARCo Online mental health app! Learn about MARCoins, which can be used to purchase rewards inside your mental health app. … Read More

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Cute robot audio picker

How to get custom audio on MARCo Online – 3 Easy Steps

It’s easy to get custom audio on MARCo Online and sync it to your MARCo device! Step 1: Go to the MARCo Market Click on the shopping cart icon on the main menu.  Finding the store icon on desktop Then, … Read More

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How to Sync MARCo Accounts

Looking to sync your MARCo Online account to your physical MARCo? Find out how to connect in a few simple steps! Before doing anything.. Power on your MARCo Wake MARCo using the “Wake MARCo” button once the screen loads Ensure … Read More

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